Warranty Disclaimer

All warranty claims are subject to assessment and approval by the manufacturer or supplier. Bike Addict acts only as the facilitating retailer and cannot guarantee warranty approval. The decision to repair, replace, or reject a warranty claim rests solely with the manufacturer.

The warranty applies only to the original owner and is not transferable. ( proof of purchase has to be provided on presentation of the claim ).

The warranty does not cover any labor charges for part replacement or changeover. The client is be responsible for shipping costs of the product to and from Bike Addict. If the client is willing to take the product to the nearest local dealer they are welcome to do so for warranty purposes.

Bike Addict strongly recommend that you follow the proper warranty procedures. Proof of maintenance from relevant dealers must be kept and provided upon request.

Here are some Supplier warranty requirements:

The Merida Warranty Excludes:

  • Componentry which isn’t Merida branded.
  • Normal wear and tear.
  • Damage caused by accidents, neglect or abuse.
  • Improper assembly.
  • Improper follow-up maintenance; all bikes must be serviced by an authorized Merida dealer within 6 months of purchase. Suspension systems must be serviced annually by an authorized dealer.
  • Modification or alteration of the frame or original components.
  • Direct, incidental, or consequential damages, including damages for personal injuries, property damage or economic loss.
  • Labour charges for part replacement or changeover.
  • Transport charges for replacement parts.


Scott - How do you make a claim under this limited warranty?

  • To make a claim under this limited warranty, you must notify SCOTT of the claimed defect within the warranty period and timely return the Product to SCOTT at your expense for inspection. Please contact your authorized SCOTT dealer, call SCOTT’s customer service or the national SCOTT distributor (dealer locator: www.scott-sports.com). All returned Products must be accompanied by proof of purchase (receipt) from an authorized SCOTT dealer or this limited warranty will not apply. In case of replacement or refund, returned Product becomes the property of SCOTT.

 

  • A protocol for the handing over of the Product (which you will find at the end of the manual) will remain in copy at the SCOTT dealer after acceptance and signature of the consumer. It is obligatory to show this protocol of handing over together with the defective part in case of a warranty claim given that it provides evidence of purchase or this limited warranty will not apply.


Recommendation:

  • We strongly recommend that you use only authorized SCOTT dealers for yearly maintenance services and for repairs, as improper or incorrectly performed maintenance or repairs voids this limited warranty. Costs for maintenance service have to be borne by the consumer.

Cannondale Warranty Conditions:

  • This limited warranty applies only to the original owner of the bicycle and is not transferable to subsequent owners.
  • For any warranty claim to be considered, the bicycle must be brought in to an Authorized Cannondale Retailer on the same continent on which the bicycle was purchased. The bicycle must be in an assembled, reasonably clean and sanitary condition and accompanied by the original, dated sales receipt for the bicycle (be sure to keep your receipt in a safe place!).
  • This limited warranty applies only to bicycles purchased in assembled and adjusted condition from Authorized Cannondale Retailers.
  • This limited warranty is void if the bicycle is subjected to abuse, neglect, improper repair, improper assembly, lack of proper maintenance according to the owner’s manual, alteration, modification, installation of incompatible parts, corrosion, an accident or other abnormal, excessive, or improper use.
  • This limited warranty is void if the bicycle is used in a rental or bike sharing program.


Damage resulting from normal wear and tear, including the results of fatigue, is not covered. It is the owner's responsibility to regularly inspect and properly maintain his/her bicycle. Some items that typically exhibit damage from normal wear and tear include:

  • Bearings
  • Bearing races
  • Rear shock mounting hardware and main seals
  • Chainrings
  • Cassettes
  • Tires
  • Tubes
  • Saddles
  • Chain
  • Seals
  • Brake pads
  • Pawls
  • Free hubs
  • Wheel braking surface
  • Spokes
  • Handlebar and grips
  • Cables and housing
  • Bushings
  • Paint fading caused by the effects of ultraviolet light (UV) or outdoor exposure is not covered by this limited warranty.
  • All labor charges for warranty service, including the transfer of components and/or any installation of new components, are the responsibility of the bicycle owner.
  • Due to product evolution and obsolescence (such as products that have been discontinued or are no longer kept in stock), some frames or components may not be available for older models. In these cases, Cannondale may elect to provide a replacement that it determines to be the most nearly comparable model, but sourcing and paying for components is the responsibility of the bicycle owner.
  • All determinations under this limited warranty will be made in the sole discretion of Cannondale, including but not limited to the decision to repair or replace a defective product, and what replacement product is the most nearly comparable product then available.

Titan Racing 5 Year Multi-User Bike Warranty

INTRODUCTION

Your TITAN RACING bike was manufactured with care and delivered to you by your TITAN RACING dealer fully assembled. For any warranty claim to be considered, the bicycle must be brought in to an authorized Titan Racing retailer on the same continent on which the bicycle was purchased. The bicycle must be in an assembled and reasonably clean condition. To smoothly handle your claim, it is necessary that you present your original dated receipt when doing a claim. Therefore, please keep this document in a safe place.

This warranty applies only to bicycles that are assembled by an authorized Titan Racing dealer. We strongly recommend that you only use authorised Titan Racing dealers for regular maintenance services and repairs, as improper or incorrectly performed maintenance or repairs voids this warranty. All costs for maintenance and services are for the consumer. 

To ensure the longevity and durability of your bicycle, it is essential to only use it for its’ intended purpose and observe the specifications as to the allowable loads. 

IMPORTANT

Please note that the 5-year multi-user warranty only applies to the frame and that all parts/components revert to their individual original manufacturers warranty.

YOUR 5-YEAR MULTI-USER WARRANTY

Your TITAN RACING BIKE carries a 5-Year Multi-User Warranty from the purchase date of the original owner. This warranty is transferable to all subsequent owners within its 5-year lifespan. In order to take advantage of Titan Racing’s unique 5-year multi-user warranty, the original owner must:

• Register the bike online within 30 days of purchase. To register your bike visit: www.titanracingbikes.com/register- your-bike/
•  Keep the original proof of purchase.
• Pass on the proof of purchase to subsequent owner(s).

In the event that a warranty claim arises, the current owner will need to substantiate the claim by providing the original proof of purchase along with the affected product being claimed. If the bike is not registered, the multi-user warranty is not applicable and the standard 5-year warranty remains valid to the original owner only.

Warranty claims will only be accepted if:

• The bicycle has been used ONLY for its intended purpose.
• Had an inspection during its first 500km or the first six months after purchase by an authorized Titan Racing dealer.
• The original spec has not been changed/adapted.
• The bicycle has had its suspension system serviced at required service intervals.
• NB: Full suspension bicycles need their bearings checked every 3 months under regular use and replaced once a year regardless of milage.

In a warranty-activating event, TITAN RACING BIKES reserves the right to provide a frame of the current successor model in an available colour or, if no such frame is available, a higher grade model.

Warranty claims for suspension forks, components or other branded accessories will not be processed by TITAN RACING BIKES, but by the component manufacturer’s national distributor. Your direct contact in any case should be your TITAN RACING dealer, who will assist in this regard.

The warranty does not cover labour and transport cost, nor does it cover follow-up costs resulting from defects.

The warranty does not apply to bikes that have been used for jumps or have been subjected to any other kind of overstress.

The warranty does not cover damage resulting from:
• Wear and neglect (insufficient care and maintenance).
• Accidents or overstress caused by overloading, incorrect mounting or improper treatment.
• Damage resulting from changes to the bicycle (e.g. mounting or alteration of additional components).

Diligent compliance with the manufacturers’ mounting instructions and the prescribed maintenance intervals is crucial for your bike to enjoy a long service life and good durability of the bicycle’s components.

A NOTE ON WEAR

Some components of your bike are subjected to wear due to their function. The rate of wear depends on care and maintenance as well as on the way in which you use your bike (kilometers travelled, rides in the rain, dirt, salt etc.). Bikes that are often left standing in the open may also be subject to increased wear through influence of weather.

These components require regular care and maintenance. Nevertheless, sooner or later they will reach the end of their service life, depending on the conditions and intensity of use. Parts that have reached their limit of wear must be replaced.

This concerns:
• The chain
• The brake cables
• The handlebar grips/tape
• The chainwheels
• The paint
• The sprockets
• The chain rollers
• The gear cables
• The tires
• The saddle covering
• The lubricants
• The brake pads
• The bearings

Chain
Due to its use the chain is subject to wear and tear. This depends on maintenance and conditions of use of the bike (amount of kilometers, rain, dirt, etc.). Cleaning and greasing will help to prolong its life but you will have to replace the chain when reaching the wear limit.

Brakepads
All brake pads, no matter if rim-brake, disc-brake or internal brake are inherently subject to wear. If you use your bike for competitive cycling or in hilly terrain, they may have to be replaced quite frequently. Check your brake pads regularly and have them replaced by your TITAN RACING dealer, if necessary.

Rims of bikes with V-brakes or hydraulic caliper brakes
Braking causes wear not only to the brake pads but also the rims. Therefore check your rims regularly. Some rims have wear indicators, such as rings, colored makes or grooves, which become visible when the rim has reached its limit of wear. Take note of the specifications given on the rim. Ask your TITAN RACING dealer to examine the rims at the latest when you are through your second set of brake pads. Signs of deformation or fine cracks that appear in the sides of a rim indicate that the rim has reached the end of its service life. In this case, the rim must be replaced.

Bearings and seals of suspension forks
Seals and bearings are constantly in motion when the frame is subject to changing loads. These moving components are inherently subject to wear through the influence of weather (rain, dirt) and must therefore be cleaned and serviced regularly by your TITAN RACING dealer. However, depending on the intensity of use, these parts may wear down to a point where they have to be replaced, e.g. when bearings become slack.

Sprockets, chainrings and pulleys
Due to its use sprockets, chainrings and pulleys are subject to wear and tear. This depends on maintenance and conditions of use of the bike (amount of kilometers, rain, dirt, etc.). Cleaning and greasing will help to prolong its life but you will have to replace the chain when reaching the wear limit.

Tyres
Due to their frequent use of tires, they are subject to wear and tear. This depends on the use of the bike and is influenced by the riding style. Aggressive braking will reduce the lifetime of the tire dramatically. In addition check the air pressure regularly and inflate the tire according to the pressure recommended by the producer of the tire which is imprinted on the sidewall of the tire.

Shifting and brake cables
All cables must be checked regularly and changed if necessary. This can happen especially when the bike is often standing outside or exposed to weather.

Handlebar grips
Due to their use handlebar grips are subject to wear and tear, and should be replaced immediately in case they do not fit anymore to the handlebar or get loosen.

Handlebar, stem and seat post
Handlebar, stem and seat post are under high stress forces while riding. Please check these parts regularly for visible cracks or damages and replace them if necessary.

Suspension fork
Due to its use the suspension fork is subject to wear and tear. This depends on maintenance and conditions of use of the bike (amount of kilometers, rain, dirt, etc.). Cleaning regularly will help to prolong its life but note parts will have to be replaced when reaching the wear limit.