Terms & Conditions


 These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

 This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to Bike Addicts use of cookies in accordance with the terms of Bike Addicts [privacy policy / cookies policy].

License to use website

Unless otherwise stated, Bike Addict and/or its licencors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You may not: 

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.
  • (Where content is specifically made available for redistribution, it may only be redistributed within your organisation).
 Acceptable use

 You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

 You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

 You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Bike Addict’s express written consent.

 You must not use this website to transmit or send unsolicited commercial communications.

 You must not use this website for any purposes related to marketing without Bike Addict’s express written consent. 

 Limitations of liability

 Bike Addict will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

 These limitations of liability apply even if Bike Addict has been expressly advised of the potential loss.


 Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Bike Addict’s liability in respect of any:

  • death or personal injury caused by Bike Addict’s negligence;
  • fraud or fraudulent misrepresentation on the part of Bike Addict or
  • matter which it would be illegal or unlawful for Bike Addict to exclude or limit, or to attempt or purport to exclude or limit, its liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

 If you do not think they are reasonable, you must not use this website.

 Other parties

You accept that, as a limited liability entity, Bike Addict has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Bike Addict’s officers or employees in respect of any losses you suffer in connection with the website.

 Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Bike Addict’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Bike Addict.

 Unenforceable provisions

 If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforce ability of the other provisions of this website disclaimer.


You hereby indemnify Bike Addict and undertake to keep Bike Addict indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Bike Addict to a third party in settlement of a claim or dispute on the advice of Bike Addict legal advisers) incurred or suffered by Bike Addict arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

 Breaches of these terms and conditions

Without prejudice to Bike Addict’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Bike Addict may take such action as Bike Addict deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Bike Addict may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.


Bike Addict may transfer, sub-contract or otherwise deal with Bike Addict’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 Entire agreement

These terms and conditions constitute the entire agreement between you (the client) and Bike Addict in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Availability of Stock

You acknowledge that stock of all Goods on offer is limited. Bike Addict works on a Quote System. In the case of Goods for sale by Bike Addict, Bike Addict will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after placing an order, Bike Addict will notify you and you will be entitled to a refund of the amount paid by you for such Goods. In the case of Goods for sale by a Third Party Seller, Bike Addict relies on inventory information supplied by the relevant Third Party Seller and Bike Addict accordingly bears no liability for any inaccuracies in the information supplied to it. Consequently, should you order any Goods from a Third Party Seller which are in fact sold-out, Bike Addict will not be held responsible and you will be refunded, your respective rights and obligations being as set out in these Terms and Conditions. Bike Addict receives weekly updates on stock levels from Suppliers. Bike Addict will make all reasonable efforts to ensure our website inventory is up to date, but due to constant varying in stock, this might not be on a daily basis. Bike Addict cannot guarantee older stock that was removed from our website will be added again.

Pricing Disclaimer

All prices on this website are subject to change without notice. While we make every effort to provide you with the most accurate, up-to-date information, occasionally, one or more items on our website may be mis-priced. Where a product is listed at an incorrect price on the website, this may be due to an error or change in pricing information received from our suppliers or due to fluctuating exchange rates and Bike Addict reserves the right to refuse to honour any incorrect prices on the website. The emailed quote you receive from your sales representative after order requests through the website will reflect the current pricing available.

Price Match Terms and Conditions

The product on offer must be new (No Pre-Owned or Demo products).
The client must provide a valid quote.
The offer cannot be part of a loyalty or rewards program.
The offer cannot be part of a special promotion or deal.
Competitor must have stock of product on offer.
Stock must be available from supplier.
If Bike Addict cannot match the price on offer, we will provide the best possible price we can.

Product Information Disclaimer

Bike Addict relies on suppliers to provide accurate information on products. We will make every effort to provide you with the most accurate, up-to-date information about products on sale. Bike Addict will not be held liable for incorrect product information given by suppliers.

Free Tubeless Conversion Disclaimer

Bike Addict offers a free Tubeless Conversion for all new Mountain Bikes over R10,000.00. If the tyres are not compatible or the tyres do not have non-protection sidewalls, the client must purchase the correct tyres to prevent future problems.

Bike Set Up Disclaimer

Bike Addict offers a R400 Bike Fit Voucher for all new Bikes over R10,000.00. The client must collect the bike in store to qualify for the R400 Bike Fit Voucher. Clients can use this Voucher towards a Bike Fitment with our Qualified Biokineticist.

Shipping to Southern Africa

Bike Addict can ship your Order to Selected Countries in Southern Africa and will subsidize the Shipping Cost of Bikes (R600.00) or Accessories (R200.00). The client will not be charged VAT for this Order, but will have to pay the VAT of the specific Country the Order is shipped to. Orders cannot be collected in South Africa after it has been finalized. Proof of collection from the specific Country must be provided.

Shipping Disclaimer

Bike Addict uses 3rd Party Couriers for deliveries. Products in store will take approximately 1 - 3 working days to be delivered. Products not in store will take approximately 2 - 6 working days to be delivered, if supplier has stock. Outlying areas may take longer to be delivered. Bike Addict will not be held liable for any delays in deliveries by the 3rd Party Couriers.

Trade-in Disclaimer

Bike Addict will give you an estimated price for your trade-in bike, according to the list of repairs needed and images you send us. Upon receiving the bike and inspecting it, if more repairs need to be made, the price may vary.

Bike Addict Vouchers/Discount Codes

Only Products purchased at full retail will qualify for a Bike Addict in-store Voucher and Discount Code. Vouchers may be used as discount on certain bikes or as credit / reserved for bike finance. No Vouchers and Discount Codes can be used in conjunction with each other. Bike Addict Gift Vouchers are not refundable for cash.

Special Offers

Special Offers on selected Bikes can only be purchased at full retail price. Discount will only be given if the Standard Option was selected.

Pre-Owned Bike Disclaimer

Pre-Owned Bike conditions may vary (scratches, paint chips etc.) It is up to the client to inspect the bike fully (or send someone to inspect the bike) before purchase. If the client purchased the bike without inspecting it first, and is not satisfied, it is their responsibility for shipping costs to and from Bike Addict. Bike Addict does not fully service Pre-Owned Bikes, but makes sure everything is in full working condition. Bike Addict will not knowingly sell defective products. Pre-Owned Bikes do not come with a warranty.

Bike Finance Disclaimer

Financed bikes that have been approved by Yonda, Renewed, Bicycle Finance SA and Rola Bicycle Finance, will be reserved for 24 hours until final documentation has been signed. Cash payments will have preference if bike finance has not been approved. 


Cash Deposits Dislclaimer

Clients will be held liable for any surcharges added when making Cash Deposits into Bike Addict's Bank Account.

PayFast Facility:

You can now request to pay online with your credit or debit card, through our PayFast Facility. PayFast is only available for financing Components, Apparel and Accessories (EXCLUDES BIKES).

PayJustNow Facility

PayJustNow and Bike Addict offers you 3 equal interest-free installments and gives you a rad new way to pay - today! (EXCLUDES BIKES). Contact us to use this facility at online@bike-addict.co.za or call 022 482 29874.

Scott Requirements

All Scott Bikes are required to be shipped to a Scott Dealer. Bike Addict will fully assemble the bike and ship it to the nearest or requested Scott dealer. Bike Addict will cover the unboxing cost of R500 for Scott Bikes over R15,000.00. The client will be held liable for unboxing costs of Scott Bikes under R15,000.00.

Giant Requirements

All Giant Bikes are required to be shipped to a Giant Dealer. Bike Addict will fully assemble the bike and ship it to the nearest or requested Giant dealer. Bike Addict will cover the unboxing cost of R500 for Giant Bikes over R15,000.00. The client will be held liable for unboxing costs of Giant Bikes under R15,000.00.

Competition Disclaimer

Prizes will not be exchanged for cash or any other product. Colour variants on apparel may change depending on the size.

Bicycle Specs

Bicycle specs may vary due to component availability from the Supplier. Please contact the Bike Addict Sales Team to confirm current specs of the bicycle you are interested in. Upon receiving your bicycle and it has different specs than advertised on our website please contact the Bike Addict Sales Team to discuss possible component replacements or a refund if the bicycle is unused.

After-Sales Check-Up

The first after-sales check-up for your bike is free, but only within the first month of purchase or the first 300 kilometers, whichever comes first, this excludes normal wear and tear items. Normal service charges will apply after the expired timeframe.